Last Mile Logo

It has been a long process but to mark the formal constitution of our cross Pennine partnership Last Mile has a new logo. LMLlogo gif

Obviously we have started with a cargo bike, in the purple shade which has become our company colour. This shade sets us apart from any other operators in the delivery sector and our uniforms and bikes will also use this as much as possible.

Our name is clearly shown in a contrasting green (with associated zero-carbon implications) and states (to those in the industry) exactly what we do. Our designers came up with the idea of a tube map to indicate our movement and deliveries or stops around a city.

We like it, and hope you do too.

 

 

Last Mile Leeds takes on City Centre Magazine Distribution

Recently, Last Mile Leeds has been taking on a new revenue stream, with bulk distribution of magazines across the city centre.

We were first approached by ‘The Professional’ magazine to distribute their inaugural issue to every office premises we could find!  Over the space of four days we delivered 60 boxes of magazines (totalling about 9000 copies) to 557 office premises across the city. Our knowledge of Leeds certainly helped, as we had both familiarity with most of the offices and relationship with many receptionists and concierges. Nevertheless, we also found new pockets of offices of which we had been previously unaware. I genuinely feel that no other company could have provided the service that Last Mile Leeds was able to offer.

Our Bellabikes proved invaluable for this sort of work. Not having to ‘park’ the trike on a stand every stop was a benefit, and their additional capacity compared to our Bullitts meant that we could deliver for several hours between refills. Even fully laden with 24 boxes of magazines, the Bellas while slow could still cope with the steepest hills we came across, and their rear wheel steering gave great manoeuvrability.

The recommendation of this satisfied customer, provided us with our next job, delivering The Leeds List Student Guide. We had to deliver copies of this magazine to every retailer, café, restaurant and bar, in Leeds. In all we delivered to 800 premises in just about 3 days. This customer also wanted GPS tracking of all deliveries, which we were able to provide through the purchase of GPS trackers. More of that in another post.

Our most recent distribution job of The Leeds List Shopping Guide was a little different as it was bulk distribution from our Safestore depot, to about 50 distribution points in Leeds. The largest drop was 70 boxes, but the average only about 8. Nevertheless this would have meant a return to our depot every four drops.  We found the most efficient way was to deliver from a rolling hub. We drove large volumes of the magazines to particular drop off points, and then used these centres as hubs from which the bikes worked. We used both our Bellas and the Bullitts to do this. I confess to using the car more than I would have liked, but in fact came to the realisation that despite our fears that the sheer scale of this job would break us, we could have coped with considerably less recourse to motorised transport. Next time we will be more efficient and reduce the distance driven significantly.

Overall this has been a learning experience for Last Mile Leeds. We always knew that bikes could be used for far more than individual packets and parcels, and had been waiting for an opportunity to prove our capacity in this regard. This done, we are more than happy to talk to any other company facing their own delivery challenge within Leeds City Centre.

2 new Cargobikes : introducing the Bella Bike

I drove to London this week to collect two new additions to our fleet of cargobikes. We haven’t taken our own pictures yet, but you can see that these Bella Bikes have a huge cargo box and possibly the most unusual steering mechanism seen on a cargobike.

The rear wheel steering creates an incredibly manoeuverable bike which can literally turn on the spot. And the fact that these are trikes will mean that there is no risk of them toppling over – something that can happen very easily when we are carrying 60kg on two wheels. Although the bikes are a little heavier than our Bullitts, it is the difficulty of pulling the longer Bullitts around in a tight space when stationery that is most difficult, and puts off some of those who would be interested in riding for us. I hope these Bellas will increase the diversity of those able to ride for us.

In any case, as I was recently discussing with a fellow courier and bike enthusiast, I  think of bikes as I would think of shoes. Each bike has a purpose. I wouldn’t dream of running a marathon in hiking boots, or going to work in running shoes. Every bike has a purpose and cargobikes are no exception. These Bella Bikes are perfect to make retail deliveries to Leeds pedestrian precinct. With the planned extension to pedestrianisation hours we expect to be picking up more of these so expect to see us around in the next few months.

Amazon Lockers in Leeds

We are always interested in alternative ways for customers to get their stuff.

A new innovation are these Amazon lockers. This set appeared in the Merrion Centre last week and there are other similar sets in The Co-operative stores in Roundhay and Chapel Allerton.

Our partners, DHL, effectively operate a similar (but low tech) system with Service Points across the city, including Rymans in the Merrion Centre (just below these lockers) and another in our depot at the Safestore on Bridge Street. You can collect DHL deliveries from these Service Points, and can also bring consignments for collection by DHL. Alternatively, Last Mile Leeds would always be happy to deliver to your workplace.

Why choose Safestore? A perfect place to pilot a delivery consolidation centre

Safestore Leeds Central is in a 1930’s building just 2 minutes from Vicar Lane – a perfect location for a delivery consolidation centre

We are only too aware that basing our business in a Safestore doesn’t necessarily give an impression of permanence. The nature of self-storage businesses is such that they are particularly attractive to those who want ‘space’ for an indefinite period, with no strings attached. In actual fact Safestore offers much more and there are good reasons why we expect to stay there for some time to come.

As we have begun to consider the possibility of offering Leeds retailers a delivery consolidation service, the location and manual handling equipment which seemed unnecessary when we first moved in are now looking like vital pieces of equipment the cost of which could have been severely prohibitive. Their presence makes such a project possible and could allow us to pilot the idea with very little additional preparation and next to no additional expense.

When Last Mile Leeds began operations the 4 weeks’ notice required to vacate was indeed a significant reason why we chose the  Safestore Leeds Central as our base. It was cheap and in a great location. If all went according to plan, we wouldn’t be there long.

Over the past few months of operating from there on a daily basis, I now have some real experience upon which to evaluate what has proven to be an extremely good business decision, and I suspect I will continue to operate from there for some time to come.

Safestore Leeds Central has a large off-street loading bay

Let me list some of  benefits:

  • Secure storage space for 3 cargo bikes and additional equipment
  • room to grow should we take on a larger cargo trike – likely if we do open a delivery consolidation centre
  • A location literally across the road from the planned Eastgate development and about 3 minutes from Kirkgate Market or the Victoria Quarter
  • Reception manned 8am-6pm, able to receive goods when all Last Mile staff are out
  • 24 hour access
  • Pallet trucks and goods trolleys
  • Fork-lift truck (and four licensed drivers) –able to receive palletized deliveries (all as part of the service)
  • Off-street loading and unloading bay able to accommodate up to 4 Luton vans
  • Off-street secure parking in Leeds city centre
  • High level of security, with 24hr CCTV etc
  • Insurance against loss of £6,000
  • massive flexibility to expand or contract the amount of storage space we use
  • huge goods lift with 2.5 tonne capacity, easily able to accommodate the large cargo-trikes which we are looking to purchase (should we ever take additional space above the ground floor)

And all this for about £30.00 week, with no additional bills, or rates to pay.

There are of course a few disadvantages, the main one being that office facilities are limited, though the staff are very helpful if you need to send an odd email or Fax. We don’t have electricity in the lock-up, or a telephone line. Nevertheless, so far we have been able to handle everything by mobile, and should we reach a point where this is holding back the business then I have found that Safestore are very accommodating and seem always willing to negotiate.

Overall this has proven an ideal base to grow the business and one which could see us grow significantly larger before we would ever need to move.

Delivery Consolidation to Leeds city centre

What do Bristol, Göteborg, Ljubljana, Ravenna and Riga all have in common?

They were the five European cities involved in the START (Short Term Actions to Reorganize Transport of goods) project which ran from 2006-2009.

From their site:

Acknowledging that the current system of goods distribution is rich in emissions and not necessarily energy efficient, the five cities of START has implemented a mixture of complementary long-term planning actions, for the reduction of the need of transport, with short term initiatives, such as access restrictions, consolidation centres and incentives. The approach of the project is based on the close collaboration between city governments, transport companies and local businesses formalised in local freight networks, which have been established in each START city.

The idea is simple. By having delivery hubs on the outskirts of these cities, which can receive goods on behalf of city centre retailers and businesses, and can then consolidate these into fewer vehicles, there is a saving of delivery costs, as well as reduction in traffic and CO2 emissions. The scheme was promoted through additional delivery restrictions and incentives for those using the scheme.

Would such a scheme be effective in Leeds? And what sort of role could cycle couriers have? There are clearly numerous empty buildings within a short distance of the city which could act as a delivery hub. The majority of retailers are within a pedestrianized precinct which is restricted to vehicles between 10.30am and 4.30pm, and although many of these are large enough to have staff able to receive deliveries outside normal business hours, for the small independant retailer, such restrictions can be problematic.

Cargo bikes can offer an effective solution to this problem. Should Leeds ever consider such an initiative, Last Mile Leeds are already perfectly positioned to take advantage.

Bullitt Cargo bikes, 3 years on « Buffalo Bill’s Bicycle Blog

Here is an interesting review of the Bullitt having been used for the heavy lifting of commercial cycle courier work, for 3 years. It does suggest that Last Mile Leeds has bought the right bike for the job, though may need to address the design of our cargo boxes sooner rather than later. Look out for us in Leeds, delivering documents and small packets on behalf of a large international courier, as part of a pilot project beginning next week.

Bullitt Cargo bikes, 3 years on « Buffalo Bill’s Bicycle Blog.

The Pedallers Arms – Fix your bike on the cheap

I discovered the Pedallers Arms this week.They are a bicycle repair cooperative in Leeds, offering free drop-in sessions for people to fix their bikes. Their philosphy is that anyone can fix their bike, and they have the tools and exppertise to help anyone do just that.

http://pedallers-arms.org/